What is the dress code?
A stringent dress code applies, to maintain the high standard enjoyed by our venue, dress regulations may apply at various times across the week. Friday and Saturday evenings and when dress regulations are in effect , smart casual attire is to be worn. Failure to comply with the venues dress code will result in refusal of entry or removal from the venue. Collared shirts are preferential however not mandatory. T-shirts are permitted as long as they are of an acceptable standard of presentation and contain no offensive logos. Please no thongs, baseball caps, football shorts or active wear. If you have any questions in regards to the dress code please give us a call.
Can I BYO?
The Loft is not a BYO venue, we have a fully licensed bar with an extensive drinks selection.
Can I bring a birthday cake and is there a charge?
You are more than welcome to bring a birthday cake, we do not charge for bringing your own cake.
What do you do for birthdays?
Please let your staff in venue know if it is your birthday, we will always make your visit extra special.
Where is the closest parking?
Secure Parking on Shelley street or Wilson Car Park on Sussex Street.
What cards do you accept?
We accept all major credit cards or cash. A surcharge fee of 1% applies for all card payments.
How do I start a bar tab?
A bar tab can be started with a credit card and a valid driver’s license or passport.
Where can I smoke?
The Loft is non smoking before 10:30pm whilst we are serving food to the balcony, until then we ask guests to vacate the venue if the wish to smoke. After 10:30pm we open up our a designated balcony for smoking and we will serve food to inside tables only.
Can I bring my dog?
Unfortunately we do not allow pets at The Loft, however Aid and Guide Dogs are welcomed.
Do you have disabled access for all parts of the venue?
We have full disabled access at The Loft via the Wharf entrance, level 1 accessible via lift. Please advise the host on arrival and we can direct you to our lift.
What are your opening hours?
Monday – Thursday 4pm – late
Friday – Saturday 12pm – late
Sunday 2pm – late
What time is lock out?
Do you cater for dietary requirements?
Yes, we can cater for dietary requirement. Please call our Reservations team to discuss your options, alternatively please advise your waiter on the day.
Do you cater for halal/kosher?
We are not a halal certified restaurant. However some of our products are processed halal by the manufacturer. Our kitchens are unable to produce kosher meals but we would be happy for you to pre-order a kosher meal in advance of your visit to be delivered to site Please call our reservations team to discuss the most suitable options
Where is the loading dock?
Can I bring children to the venue?
All patrons must be over the age of 18 to enter The Loft
I have lost something who do I contact?
Please complete the form here and management will get in touch if your item is found.
I want to submit a guestlist for a club how do I do this?
Please submit your list here. Management will be in touch to confirm your booking.
Can I buy a gift voucher?
Please note Gift Vouchers are currently not available for purchase.